Certificates
Google AI Essentials
Aug 2024
Coursera
How to Design for Accessibility: for UX Designers (WCAG2.2)
Jan 2024
Udemy
Google UX Design Professional Certificate
Jun 2022
Coursera
education
Westfield State University
Sep 2011 - May 2015
Bachelor of Arts in Communication, Media Arts and Analysis
Minor: Film Studies
Awards
Eagle Scout
Oct 2008
Scouting America
core skills
Figma, UX/UI Design, Visual Communication, User Flows, Wireframing, Prototyping, Design Systems, Product Design, Digital Products, Mockups, User Interface Design, User Research, Usability Testing
projects
Remembrance - Digital Memory Preservation App
Oct 2024 - Feb 2025
Created a mobile experience for capturing, organizing, and preserving personal memories. Conducted user research, developed information architecture, and designed wireframes and prototypes to deliver a thoughtful, emotionally resonant interface.
Clear Mind - Mental Health App
Aug 2023 - Sep 2024
Designed and developed a mobile app to help users track moods and build healthy mental habits. Conducted user research, wireframing, prototyping, usability testing, and visual design to deliver an intuitive, calming experience.
Retail Planogram - Store Layout Optimization Tool
Jun 2022 - Jul 2024
Designed a retail planogram management tool to improve store layout planning and execution. Observed retail associates during daily workflows to identify gaps between corporate guidelines and in-store realities, then developed wireframes and prototypes to streamline product placement, improve usability, and reduce friction in day-to-day tasks. Iterated on the design through usability testing to deliver a more intuitive, efficient experience for both corporate and in-store users.
work experience
Service Team Member
Sep 2023 - Present
Michaels | Danvers, MA
Contribute to store operations through product replenishment, inventory accuracy, and regular stock audits, demonstrating strong attention to detail. Participate in cycle counts and provide cross-functional support to ensure effective and efficient execution of daily tasks across departments.
•Improved on-hand product accuracy to 91% in FY2024 (up 8.2% vs projected within the year), by identifying and correcting inventory discrepancies in-store; up from 74% the previous year, to optimize product availability for customers.
Merchandise Specialist
Apr 2023 - Sep 2023
Bed Bath & Beyond | Danvers, MA
Promoted during a period when the company filed for bankruptcy, taking on additional responsibilities to support store operations and maintain high standards. Ensured smooth operations and contributed to the store’s success during a challenging period.
Demonstrated effectiveness in a cross-functional team environment, supporting roles ranging from back-of-house logistics to front-line customer service. Applied empathy, active listening, and adaptability to deliver personalized customer experiences. Collaborated with team members to ensure smooth operations and consistently contributed to team success across multiple retail functions.
•Positioned Cookware and Small Appliances within the top 40% for sales penetration (among the top five performing departments) by driving innovative strategies informed by customer observation, resulting in 10–15% average sales growth.